Personal Business العربية

Call Center


Bank of Jordan provides Contact Center and Phone Banking services of the highest technical standards to meet our valued customers' banking needs, thus allowing them to conduct a host of banking transactions 24/7 without the need to submit any request or refer to branches. By calling 1700587777 and entering your ATM debit card number along with its PIN, you can directly benefit from many banking services through the Phone Banking feature. You can also speak to our Contact Center representative at any given time.

Call Center Services:

  • Inquire about your account balances (i.e. current and saving accounts, loans, deposits, certificates of deposit, etc.).
  • Inquire about your account transactions.
  • Request an Account Statement (i.e. of accounts and cards).
  • Inquire about credit card balances.
  • Inquire about your card transactions.
  • Ensure own account transfers.
  • Ensure settlement of credit card payments.
  • Suspend any of your cards.
  • Make use of the Loan Calculator feature.
  • Request a chequebook.
  • Request a credit card.
  • Ensure implementation of recurrent instructions.
  • Request the re-issuance of Internet Banking and card PIN.
  • Request a card replacement.
  • Request the change of deposit interest account.
  • Request the change of deposit instructions.
  • Receive, handle and follow up on all complaints, comments and suggestions related to our products and services.